Friday, 29 July 2011 18:51
Last Updated on Wednesday, 01 February 2012 04:35
Written by Ben
Dear Joshua and the Yacht Docs Gang,
I will start with WE LOVE OUR NEW DOCK KITCHEN! Daniel and I knew we wanted a new build out but we didn’t even know where to start. Since we were deciding to build in June, we didn’t think we would have a new kitchen until fall. You and your crew made it happen in 3 weeks. I appreciate you being so understanding when I goofed the measurements on the stove (which delayed construction) and helping me with a solution to make the microwave fit over the stove. Thank you for handling all the deliveries and yes returns. J Thank you Joshua for making it so easy. You took my first grade block drawing and made it into our beautiful build out. You NEVER said “no” or “I don’t think we can do that.” I’m not sure how you worked your magic, but you made all of our requests happen. AND you did all of it with a new baby! Please have any potential clients come and look any time. I can’t tell you how many times we have heard “that is the most beautiful build out we have seen”. Of course we have made a few enemies of some of the husbands….now their wives want one too. We of course told them where to start………YACHT DOCS!!! Thanks again for everything.
Sincerely,
Daniel and Stacy Walker
“Texas Walker”
ZJ-22
Tuesday, 26 October 2010 19:10
Last Updated on Wednesday, 01 February 2012 04:35
Written by Brian Allen
Jarrod:
I want to take this opportunity to thank you for another job well done! You guys have proven over and over what a reliable and professional company you have built. From a small dock sign, spider net or a huge build-out; you treat every job as a priority. I was so impressed with your work that I referred several friend's on our dock and they came away with the same impression. Thank you for all you patience and help as we have navigated becoming new boat owners. We look forward to a long term relationship with Yacht Docs.
Sincerely,
Tony & Lorie
ZH Dock
Tuesday, 26 October 2010 19:10
Last Updated on Wednesday, 01 February 2012 04:38
Written by Brian Allen
Jarrod:
Just a note to let you know how much I appreciate the efforts of you and your team. It is terrific to be able to rely on a great crew and know that my boat and dock are always well taken care of. The level of pride that you guys take in your efforts is great. I will be happy to refer Yacht Docs to any other boat owners or be a reference to you and your team.
Let me know if there is any thing I can do for you.
Greg Biggs
Executive Director
Cushman & Wakefield of Texas, Inc.
Tuesday, 26 October 2010 19:10
Last Updated on Wednesday, 01 February 2012 04:39
Written by Brian Allen
Joshua:
I just wanted to let you know how happy my wife and I are with the recent work you and your crew just completed. the kitchen add-on is exactly what we were looking for and your suggestions always seemed to be better than what we came up with. (I still don't know how you got the floor level!) I also appreciate your willingness to receive, hold, and deliver our appliances when needed. You always were strait forward with us and told truth as to when you could not do something. Trust me, we had a lakehouse for 14 years and trying to get someone to do work there was awful. You were always on time and on the job when you told me you would be. that means a lot!
Also, when I returned after the recent ice storms, I found a leak which you had quickly repaired. Good job! The only problem I have is that my wife is looking to see what the next project will be. At least the next time, big or small, you will get to do it and not me. Thanks again for all you and your crew's efforts.
Randy Parrott
Ranparr, Inc.
Tuesday, 26 October 2010 19:10
Last Updated on Wednesday, 01 February 2012 04:40
Written by Brian Allen
Josh:
Hi, I wanted to send you a letter letting you know how pleased my wife and I have been with
Yacht Docs. Jarrod and all your guys have been great to work with. We now have a beautiful doc
that your company built for us to enjoy. I have to say that your follow up and commitment to
service is a 10!!! Anytime we have called from an urgent need to the smallest you and your staff
has always been there to help. We are very grateful to have established a relationship with you
and Yacht Docs, and this has made our boating experience much more enjoyable. We defiantly
recommend your company to anyone needing these services and would highly recommend Yacht
Docs to all.
Sincerely,
V. Blane Mathis
President
Tuesday, 26 October 2010 19:10
Last Updated on Wednesday, 01 February 2012 04:39
Written by Brian Allen
Yacht Docs Team:
As you know we had two boats burn up this winter on my boat house and it left
the place in an unbelievable mess with soot and debris everywhere. The toxic
soot from the burning fiberglass really set some good stains into my boatʼs
fiberglass finish. After calling (and almost begging) other area businesses for
quotes over a three week time span, I called you guys on a Saturday early
afternoon, you returned my call shortly there after, showed up on the boathouse
that day, took pictures, provided the quote and actually had the boat fully
finished (compound and waxed) COB That Tuesday!
More so, I just returned from a nice weekend at the lake and after seeing the
boat for the first time a week later, I have to tell you, that boat hasn't
looked that good in years! Also, I did not expect (and it was a great touch)
that you actually steamed cleaned all the cockpit buorbor carpeting and even
cleaned out all the cockpit storage items (ropes, koozies, etc.) wiped it all
down and neatly placed them back where they logically should go!
Very seldom am I completely satisfied with anything (repairs, etc.) that gets done on my boat, but you (and your team) have exceeded my expectations!
Thank you!
-Captain Jim
Jim Lassiter
Tuesday, 26 October 2010 19:10
Last Updated on Wednesday, 01 February 2012 04:40
Written by Brian Allen
Josh:
Hey man we were up at the boathouse last night to check it out and the buildout is badass, we hadn't been up since you added the upstairs bedroom. Its like a whole new place with the downstairs addition and remodel, you were right about the Tongue and Groove ceiling and granite countertops they really set it all off. I also want to add 2 more outlets to the upper deck bar. Lets go ahead and do the dock carpet and get the spider nets installed asap, we have a a big customer appreciation party with live band on the dock next month. Id like to have it all finished by mid june.
Thanks again for all the help on the dock
Ryan Shaw | Vice President
Epiphany Lighting Products, Inc.
Tuesday, 26 October 2010 19:10
Last Updated on Wednesday, 01 February 2012 04:40
Written by Brian Allen
Guys
I just wanted to thank you guys again for all the hard work on the apartment remodel. I know there were quite a few changes and all types of unexpected obstacles once you got the old walls open, but as always you guys just kept moving, stayed on schedule, and the end result turned out great. The wife and kids love it, its going to make life at the lake so much easier.
Thanks
Randy D. Cooper
Executive Director
Cushman & Wakefield of Texas, Inc
Tuesday, 26 October 2010 19:10
Last Updated on Wednesday, 01 February 2012 04:35
Written by Brian Allen
Dear Joshua;
We want to take this opportunity to thank you for your continued good service.
For the last 5 years when we arrive at our boat for the weekend we find it clean as a whistle and ready to go. All
we need to do is turn the key! The boat is clean inside as well. Our dock/patio is all wiped down and spider free.
We are spoiled!
If we ever have a special request we are always accommodated enthusiastically and professionally.
Each week when your crew texts us that our boat has been cleaned it is difficult for us not to stop what we are
doing and go straight to the lake.
We appreciate your specials offering "winterizing", "summarizing" , carpet cleaning etc.
It's very nice to know that we can rely on Yachtdocs!
Once again we thank you for your wonderful service.
Best regards,